Returns & Exchanges Policy
At Jewelry Brands Shop, we want you to be completely satisfied with your purchase; if you are not, you may return your unworn items within 30 days of delivery for a full refund. Please ensure all original packaging and certificates are included to maintain the integrity of your return.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Securely place the jewelry in its original designer box and include all tags, padding, and documentation before sealing the outer mailing carton.
Label and Ship
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
Quality Check and Refund
Once our gemologists inspect the returned item for original condition, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing